FAQ

What does "condition" mean?

Everything we sell is brand new. Each listing includes its product details.

Can I get the original purchase receipt?

For colognes and fragrances, select “Include the original purchase receipt” in your bag before checkout. Receipts are currently offered for fragrances only.

Are your fragrances authentic?

We only describe a product as authentic when its authenticity has been verified. Contact us with any questions about a specific bottle.

Is checkout secure?

Yes. Payments are processed through Shopify's secure checkout.

Can I return my order?

Only if the bottle arrives severely damaged. Email jlccshopmarket@gmail.com with photos.

Can I buy an item marked "Sold out" or "Coming soon"?

No. Those items can't be added to the cart until they're restocked.